163: Freight Update with Operations

Highlights from this week’s conversation include:Oakley Update: Passenger Authorization (2:50)Evaluation of freight in 2023 (8:04)Loads Oakley handles per week (12:41)The need for hauling maximum allowable weight (14:31)The need for communication across operations (23:06)Preventing service failures and maximizing earnings (30:44)Customer service and communication (36:35)Thanking our owner-operators (41:42)Improving dispatch communication procedures (45:20)Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.