@joshykobyashi tackles the critical distinction between Production and Maintenance activities within business operations. Here's what we'll dive into:Production Activities: Those tasks directly linked to revenue generation, retention, and expansion. They are the core of business growth and should be the focal point.Maintenance Activities: Essential but secondary tasks that support production but don't directly contribute to revenue.80% Rule: A guideline that suggests dedicating 80% of time and resources to production activities to maximize efficiency and growth.<br/>Understanding and implementing this balance between production and maintenance is vital to building a thriving, efficient business. Tune in to learn how to prioritize and optimize these activities within your operation.Link to resources: Client Management Template Pack

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