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A Native Digital Talent Thought Experiment, with Adam Levin, CEO of Information Experts, and Steven Keith, Chief Experience Officer at CX Pilots

0 Views· 08/08/23

A Native Digital Talent Thought Experiment, with Adam Levin, CEO of Information Experts, and Steven Keith, Chief Experience Officer at CX Pilots  Picture this: legislation from the top above mandates that you replace HALF your staff with the younger crowd--- under 30s! 🙀 I know, it sounds wild, but stick with me! In this exciting episode, we've got not one, but TWO incredible executives on board to help us unravel this mind-boggling scenario.  Adam Levin, the CEO of Information Experts, and Steven Keith, the Chief Experience Officer at CX Pilots. We’ll ask our guests about how businesses should adapt to this new generation. These two powerhouses will be our guides as we venture into the Gen Z takeover. Now, we know the real world isn't going to flip overnight, but trust me, the takeaways from this convo are MIND-BLOWING!  Imagine completely reorganizing your company culture or hierarchy to sync with Gen Z's vibe.  These two boutique consulting firms, Information Experts and CX Pilots, have some radical ideas! --- A Case Study Today you’ll get a glimpse into a think tank. What if a brand-new law mandated replacing at least half of your team with tech-savvy, native digital humans under 27? Steven and Adam have some fascinating perspectives on how their companies would adapt to this digital revolution. Adam highlights that the first step might be embracing Gen Z's intuitive digital flair, focusing on design as a starting point. "The easiest point would be to start with design since they're intuitively digital." - Adam Levin His thoughts on the prospect of suddenly replacing a significant portion of their team with native digital humans appeared exceptionally challenging. Their company prides itself on being sought after for its experience and expertise and the potential mismatch in perceptions between the seasoned clientele and the young, digitally native workforce posed a notable challenge. "It would be a challenge for me to put that demographic in front of my clients." - Adam Levin On the other hand, we've got Steven who is all in for the Gen Z takeover, stating, "I'd love it! Sure, it comes with significant challenges, like ageism. But some of the smartest ideas come from surprising packages, like a 22-year-old genius who blows us away with game-changing concepts."-- Steven Keith Nonetheless, they recognized the importance of embracing change and exploring innovative solutions to make this transition work seamlessly. It was clear that they were determined to navigate these obstacles and find a path towards a successful integration of native digital talent into their team. 
AI and Gen Z Taking it a step further, we contemplated the remarkable possibilities if Gen Z talents were half our staff. Adam offered valuable insights, saying"If you can leverage that technology again to create really dynamic deliverables, the clients aren't going to care who did, who worked on those." It's clear that the integration of AI could revolutionize our deliverables and bring unparalleled value to our clients. We also pondered whether these young individuals, equipped with AI capabilities, could potentially make an astounding career leap in terms of knowledge and strategies. Adam acknowledged the potential for growth but emphasized the importance of experience and expertise gained over time, which remains irreplaceable. Steven shed light on an intriguing epistemological conundrum—AI's capacity to present knowledge versus applying it effectively. He aptly pointed o

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