E260 | Igniting Team Collaboration in the Digital Age with Jim Kalbach

Does it feel like something is missing in your remote work environment? Have you been told to just schedule more virtual meetings to enhance collaboration, only to end up feeling disconnected and unproductive? The pain of trying to foster human connection through endless video calls is real, and it's time to explore alternative ways to achieve meaningful collaboration.Jim Kalbach had always been an advocate for remote work, long before the world was thrust into a virtual environment due to the pandemic. Working with Citrix, makers of GoToMeeting, he had already been navigating the remote collaboration space for over a decade. But, he quickly realised that the conventional etiquette of an in-person office setting didn't translate well into a virtual space. The norms, the rituals, and even the simple act of turn-taking in a meeting required a rethink. It was this realisation that pushed him on a journey to find alternative ways to foster human connection in a remote work environment. He began experimenting with intentional habits and rituals, aiming to create a sense of inclusivity and equity in virtual participation. Introducing microstructures such as popcorning, a method of taking turns in a meeting, proved to be a game changer, fostering a sense of connection among team members. His efforts were guided by a single principle - intentionality. The pandemic may have ripped off the band-aid of conventional norms, but in its wake, it also presented a unique opportunity to reimagine and redefine the remote work experience.In this week’s episode, Jim will uncover the untapped potential of remote work and the transformative power of collaboration tools and will walk us through the common pitfalls of virtual meetings and how to turn them into productive engagements.Download and listen to learn more. On today’s podcast: Harnessing digital tools for effective team communicationUsing Mural to enhance team collaborationTeam agreements in remote workDiving into the Jobs To Be Done framework Follow Jim Kalbach:WebsiteLinkedIn Jim’s books:The Jobs To Be Done PlaybookMapping ExperiencesDesigning Web NavigationKiller Walking Bass  Book recommendations:Playing to WinA New Way To ThinkReinventing Organizations Enjoyed the show? Leave a Review