EP 77: Ryan Smith (Utah Jazz Owner, Qualtrics Co-Founder): HS Dropout Turned Tech Founder Bought His Hometown NBA Team

(0:00) Intro(1:00) Buying the Utah Jazz(8:09) Customer base of a fan versus customer base of enterprise software(10:42) Applying lessons in tech to basketball(18:26) Trading and relationships(21:15) Getting rid of the RSN deal(28:33) Starting a non-profit(19:59) Views on productivity and work-from-home(37:07) Becoming a CEO(40:01) Bill Gates exercise strategy(45:51) Dropping out of high school and going to South Korea(50:03) LDS Mission in Mexico(55:49) Starting Qualtrics with your dad(1:00:26) Working at Ford(1:03:37) Northwestern Field Study(1:05:32) Cheaper, faster, better(1:08:24) Not selling for $500 million(1:12:38) No venture capital(1:16:25) Getting acquired(1:24:07) Product market fit(1:34:35) Brother’s time at Google(1:39:21) Plan for things to take a little bit longer than you expect(1:42:51) The infamous horse story Show Notes:https://www.youtube.com/watch?v=uN0FAhzD-WI Mixed and edited: Justin HrabovskyProduced: Rashad AssirExecutive Producer: Josh MachizMusic: Griff Lawson 🎙 Listen to the showApple Podcasts: https://podcasts.apple.com/us/....podcast/the-logan-ba https://open.spotify.com/show/5WqBqDb4br3LlyVrdqOYYb?si=3076e6c1b5c94d63&nd=1Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9zb0hJZkhWbg 🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1 Follow on Socials📸 Instagram - https://www.instagram.com/theloganbartlettshow🐦 Twitter - https://twitter.com/loganbartshow🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow About the ShowLogan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.