Stuart Sim, Head of Industry Development - Chime

Bill Risser and Stuart Sim discussed the importance of technology in the real estate industry, including user adoption, onboarding, and team performance tracking. Despite growing up in Montreal and being a fan of the Bruins, Stuart is now a fan of the Seattle Kraken. They discussed the need for agents to be well-educated on real estate sites, the importance of local knowledge, and the need to provide good content to the consumer. Companies like Chime and EXP are providing educational resources to help agents stay competitive, and goal setting and planning for the upcoming year was also discussed. With technology becoming increasingly important in the real estate industry, Bill and Stuart discussed the need for agents to embrace technology in order to stay competitive and provide good content to their customers.(00:33:29) Goal Setting for 2021(00:22:37) Team Adoption Strategies(00:28:11) Embrace Technology(00:05:30) Real Estate Technology(00:11:08) Tech Startups Struggles(00:16:43) Real Estate Technologyhttps://chimeinc.comhttps://ww....w.youtube.com/channe - Stuart SimIt's our job as technology companies to provide them with the training and information about the product that gives them the confidence to actually adopt it and not just a user count, but also the percentage of the product they use. So, you know, if you're if you're only using 25% of a CRM, 75% of the value of that CRM is going out the door.00:00:24 - Bill RisserYou're listening to the Real Estate Sessions Podcast. And I'm your host, Bill Risser, Executive Vice President, Strategic Partnerships with Rate, my Agent, a digital marketing platform designed to help great agents harness the power of verified reviews. For more information, head on over to Ratemyagent.com. Listen in as I interview industry leaders and get their stories and journeys to the world of real estate. Hi, everybody. Welcome to episode 355 of the Real Estate Sessions podcast. As always, thank you so much for tuning in. Thank you so much for telling a friend or two this week I'm going to talk to I guess it would be somebody that I connect with regularly in the circuit. And when I say made by circuit, it's the different conferences and events and things that happen throughout the year. I first met Stuart SIM, who is the head of industry development for Chime. I first met him at an imminent event. I'm sure I'll bring that up with him. We also run into each other at a lot of different places and events. It's been really fun to watch his company grow and he's got a really cool story. So we're going to get this going today. Let's not waste any more of Stewart's time. Stewart, welcome to the podcast.00:01:40 - Stuart SimHey, Bill, thanks so much for having me.00:01:42 - Bill RisserOur first meeting was at an inman event in New York. I'm fairly sure of that. And I would say over half of the guests on this podcast had their my first meeting was probably at an imminent event.00:01:54 - Stuart SimYeah, well, you and I both do the tour. We see each other often on the road at some of the really good shows that are out there and events where you meet all these people and you develop these kind of relationships, it's fantastic.00:02:06 - Bill RisserYeah, the word connected right in their title. And Brad's done a great job of doing that for all of us. I think some people may have already heard it a little bit. You have a bit of an accent, Stewart. I know you're aware of that. You are not from the US of A. You are Canadian, correct?00:02:23 - Stuart SimI am a Canadian. Long term Canadian. I grew up on the East Coast, moved to Vancouver 30 years ago. Great country to live in.00:02:33 - Bill RisserYeah, you mentioned East Coast. So I'm