The Trash Takes - Usapang BPO

The episode features the communication issues encountered by a UP working student specifically in the field of Business Process Outsourcing (BPO). It was able to feature struggles in verbal communication, intercultural praxis, communication theory of identity, and third space. Verbal communication issues involve the negative manifestations of low-context verbal communication style. Intercultural praxis highlighted the prejudgment towards UP students and on how clients of different cultures see their cultures as the standard. Communication Theory of Identity featured the acquisition of self-worth through employment, and lastly, third space involves the needed adjustment of the employee to adapt and be accepted in a certain workplace.