#229 Fergus Navaratnam-Blair Research Director at NRG - Can AI transform travel and hospitality

Fergus Navaratnam-Blair Research Director at National Research Group, a research agency that focuses on the intersection of media, culture, and technology.In this conversation, Fergus breaks down AI; how AI can improve technologies, transform tasks in the travel industry, if consumers can truly trust where AI is now, human accountability through AI, and key points to think about when using AI in your organization.Connect with Ferugshttps://www.linkedin.com/in/fergus-navaratnam-blair-aa0a72a1/https://www.linkedin.com/company/national-research-group-a-stagwell-company/https://nrgmr.com/<br/><br/>This podcast uses the following third-party services for analysis: <br/><br/>Podcorn - https://podcorn.com/privacy<br/>Chartable - https://chartable.com/privacy