You're gonna love this one, folks.Tonight we talk with Silicon Valley veteran Kassy Laborie. She's a Virtual Training Coach who became an expert on video meetings and working from home... 22 years before Covid!We discuss how Zoom won the privilege of having its brand name synonymous with video calling (like Kleenex, Xeroxing, or Googling) by making it (relatively) easy for people.She focuses on "getting tech out of the way": We can bring back the connection, the belonging, and the humanity, even if we're in front of a webcam. And we don't have to assume it'll be "less than" it was before.She saves the bombshell nugget of wisdom for the end, which she calls The Engagement Principle.Productivity isn't the problem - it's engagement. If people aren't engaged, then of course they won't be productive. How many times have you been to Zoom meetings where people put their feet up or eat broccoli or otherwise zone out?How does she avoid that when she makes a presentation? Listen to find out!Check out her site: kassyconsulting.comToday we're celebrating that we've surpassed 1,500 downloads! Thanks for telling your friends about the show!

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