A New Model (ft. Tiffani Bova)

A New Model (ft. Tiffani Bova)Where innovation and self-awareness meet, you’ll find Tiffani BovaOPENING QUOTE:“I stood up in my home office, I hit record, I gave the keynote about what I wanted to say about customer experience. I transcribed the keynote, and that was the beginning of my chapter. That's how I started writing the book.”—Tiffani BovaGUEST BIO:Tiffani Bova is the Global Growth Evangelist at Salesforce and the author of two Wall Street Journal bestselling books, The Experience Mindset and Growth IQ. She's also the host of the top-ranked podcast What's Next with Tiffani Bova. She's ranked on the current Thinkers50 list of the world's top management thinkers, has been named one of the top 100 women in tech, and is considered one of the top 10 influencers on the future of work.Links:WebsiteFacebookTwitterLinkedInInstagramYouTubeCORE TOPICS + DETAILS:[8:21] - Developing Your SkillsHow Tiffani and other speakers go from “first draft” to full-fledged speaking mastersWant to improve as a speaker? Tiffani offers a clear three-step approach. Start by watching recordings of yourself, both with the audio on and the audio off. You’ll notice things about your mannerisms, engagement, and message that you don’t catch while you’re delivering in the moment.Next, study the great — not to copy, but to observe and pick up ideas to improve your artistic choices.Finally, trade the sessions summary for detailed audience feedback. This is a great way to get outside perspective to fuel progress.[13:33] - A New Model for SpeakingHow Tiffani is breaking the mold for what a career speaker looks likeInstead of working as a freelancer selling speeches for cash, Tiffani has a full-time job with Salesforce — yet still is every bit the thought leader and speaker of others at the top of this field. She’s managed to leverage her passions and skills into a new way of being a speaker, all while doing the things she loves most.[26:43] - Writing for Non-WritersHow Tiffani wrote a book by crafting keynotesWhile Tiffani had a desire to write a book filled with her ideas, writing in that form doesn’t come naturally to her. So instead of trying to fit herself into that mold, she stuck to what she knew — keynotes. She wrote ten keynotes about topics that were important to her, and those scripts became the basis for her first book. The rest is best-selling history.[33:30] - For New SpeakersTiffani’s advice for speakers on the riseIn addition to Tiffani’s three-step process for improving keynotes, she offers more advice for aspiring and building speakers. Seek out feedback from trusted voices, even those whom you think may not have time for you or even know who you are. You may be surprised.However, seeking feedback comes with a part two — you have to actually be willing to accept and consider that feedback. It doesn’t mean you have to take every bit of criticism to heart, but it does mean being open to growing from the feedback you receive.RESOURCES:[0:45] Tiffani’s Books[38:42] Nancy