Agency 100 Studio Session: Beyond the bot: Improving omnichannel patient and HCP engagement with conversational AI, a podcast presented by IPG Health

In the past few years, voice and chat virtual assistants have been deployed within every single top 20 life science organization. Virtual assistants are projected to handle 75-90% of healthcare & banking queries by 2025 and are currently being created for an array of patient needs including diabetes education, oncology treatment on-boarding, and financial assistance for arthritis medications. Today we’ll discuss the evolution of conversational AI in healthcare, current trends, and that hot topic that people can’t stop talking about, generative AI.