Deep Dive: Schubert Lou, COO Trip.com on the Future of AI

In this edition, China is in the spotlight! We are pleased to welcome one of the ITB China Keynote Speakers to our Travel Hero Podcast. Schubert Lou is COO of Trip.com and we will travel into the future with him. Generative AI will transform the travel industry. Find out how booking processes, loyalty programmes, personalised marketing and seamless travel will change. Meet Schubert Lou live at the ITB China Conference.