Episode #199: ANTICIPATING PERSONAL STORIES BEHIND BUSINESS VENEERS

All business professionals have lives that directly affect their business conduct. As service providers, we don’t always know what our customers are encountering in their personal lives.in fact, we have no idea how good, or bad their day, week, month, or year is going. However, we can always be<br/>sensitive to the notion that they are navigating life challenges, and that some of these challenges may affect their disposition. With that in mind, we invite you to spend five minutes to be examine, and consider how to weave these understandings into your service mindset.Support the show