Episode #283 - Unveiling Growth Strategies For Sustainable Success - with Jonathan Harris

Welcome to ScaleUp Radio, the podcast where we dive deep into the world of entrepreneurship and business growth. In this episode, hosts Jonathan and Kevin have an engaging conversation filled with valuable insights and lessons learned from Jonathan's entrepreneurial journey. Jonathan shares his background as an entrepreneur, revealing his experience in scaling and eventually selling his own business. As the head of growth at My Brightside, he brings a wealth of knowledge to the table. They emphasize the significance of recurring revenue and customer retention as crucial factors for business growth in today's competitive landscape. Transparency in customer relationships is another important topic they explore, along with the lessons Jonathan has learned from working with co-founders. They also shed light on the importance of structuring a business properly and the challenges that arise when scaling up, including the necessity to let go and trust key hires. Throughout the episode, Jonathan and Kevin touch on various aspects of running a business. They discuss the power of systemization, strategies for protecting intellectual property when outsourcing development, and the unexpected emotional rollercoaster that comes with selling a business. Delving into the process of selling a business, they delve into the challenges of valuing a tech company and stress the significance of revenue and market fit. Jonathan shares insights on the costs involved in the sale and highlights the role of growth in a business. He underlines the need to consider factors such as customer retention, product performance, and market conditions for sustainable success. The conversation also covers several intriguing topics, including how customers should be treated when leaving a business, the valuable advice Jonathan would give to his younger self, the transformative power of personal growth, and Jonathan's favorite inspiring books and podcasts. Tune in to this enlightening episode of ScaleUp Radio to gain valuable insights into scaling and selling a business, customer retention, transparency, and the importance of personal growth. Don't miss out on the inspiring words of Jonathan and Kevin on this episode of ScaleUp Radio! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/apply You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available!   Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Find Jonathan here:  https://uk.linkedin.com/in/jonathan-harris-29771053  jonathan.harris@mybrightside.co.uk http