Episode 61: Keeping Score in An Infinite Game - Why Your KPIs are Killing Learning & Halting Momentum

Some important pre-show questions for everyone:  What if we had a cow hosting? Why are hotel doors so freaking heavy and thick, yet the walls are like paper? Should we start a true murder podcast? Have you seen the new episodes of Black Mirror? After you answer these questions or debate these questions in your head, we’ll get into the actual focus of this episode: the good, the bad & the ugly of scoreboards.
Actual Questions/Topics that are Discussed This Episode:  What’s the reason to have a scoreboard? What’s the pro of having an official scoreboard with metrics that are tracked by the organization? What’s the downside of putting a scoreboard in place? What are some of the negative impacts? Why have metrics? An inside look into the changes Lift made to the scoreboard. Why Doug is struggling with the concept of incentive compensation. If you're liking the show, please make sure to subscribe and share it with your friends and/or coworkers. Follow us on Twitter: @dougdavidoff, @JessDCardenas & @demandcreator to receive updates on when new episodes publish or to get other great insights. You can also watch the video version of the show on our page. Thanks for watching and remember you can't solve your upstream problems, downstream.