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How to Manage a Remote Sales Team with Channing Ferrer
#98: As sales teams are increasingly embracing remote work, leaders are finding that managing a remote sales team comes with a unique set of challenges. To explore the differences between in-person and remote management, Channing Ferrer joins Outbound Sales Lift to discuss his experience managing remote sales teams.
Channing and Tyler explore the ins and outs of remote management including hybrid versus fully remote teams, how to connect and communicate with remote SDRs, in-person meetings, and peer enablement.
EPISODE HIGHLIGHTSRemote Leadership versus In-Person Leadership
02:06: How can you create accountability remotely given that SDRs are typically entry level employees?
03:38: Importance of a daily standup meeting to bring the sales team together for time-blocking
06:29: Advantages and disadvantages of hybrid sales teams
Communicating with Remote Sales Teams
09:41: How to set team norms when using Slack to communicate
13:06: Establishing communication methods as a manager — text, phone calls, etc.
Building Trust with Remote SDRs
17:45: Remote SDR enablement
19:18: Benefits of peer-to-peer sales coaching
21:48: Giving feedback when managing a remote sales team
ABOUT CHANNING FERRERChanning is a Go-To-Market advisor, proven Chief Revenue Officer, and an early-stage investor. He has extensive experience developing and growing international teams, implementing processes & systems across global technology companies. He has helped both start-up and mature organizations to scale. His reputation for success is based on his experience designing inside and field sales teams and building processes across multiple Saas companies. He has consistently driven market leading revenue growth.