Human Factors to Improve Diagnosis with Dr. Pascale Carayon

NAM Scholar in Dx Ex, Dr. Michael Pulia, interviews Dr. Pascale Carayon about the human factors discipline and how it can be used to improve patient safety. Dr. Carayon discusses her pioneering work in systems engineering and as a member of the committee that authored the National Academies’ 2015 Improving Diagnosis in Health Care report.