HUMAN VS. TECHNICAL || Charon Abbott || Process Pioneers

Join Daniel Rayner and Charon Abbott, Head Of Business Services at Allianz Partners Australia, as they uncover how the human element plays an important part in Business Process Management.

✅ How can we incorporate the human element into BPM?
✅ How to identify the key stakeholders, and involve them in the journey?
✅ How can we improve our questioning skills?

Tune in for great advice on practical steps that can be taken to ensure a great adapting to change in a process.

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