Is AI better than a human being in QA for the contact center agents? With Jason Lowe of Telarus

0 Views· 08/02/23
Podcasts Archives - Telarus
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Interested to hear more about how AI and ChatGPT are being applied in the Contact Center? Then you won’t want to miss this talk track. Listen in as we discuss with Telarus Contact Center Solution Architect Jason Lowe. Jason outlines key evolutions in the contact center technology space, the evolution of Artificial Intelligence and all the supporting tools, along with what happens to a business if they fail to adopt them. We might even hear about Jason Lowe’s secret talents as a singer and DJ! Josh Lupresto: [00:00:00] Welcome to the podcast that is designed to fuel your success in selling technology solutions. I’m your host, Josh Lupresto, SVP of Sales Engineering, at Telarus, and this is next level Biz Tech. Hey everybody. Welcome back. Joined here with a special guest in the studio today, Mr. Jason Lowe joining us to talk about AI in the contact center. Is it better than a human or not? Jason Lowe, welcome back on man. Jason Lowe: Thank you for having me back. Josh Lupresto: Exciting stuff. And today we’re talking ab

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