Is Artificial Intelligence the Answer to Health Equity? - Munjal Shah, CEO of Hippocratic AI

When Munjal Shah and his colleagues chose to use Hippocratic in the name of their new AI-based company, it wasn’t just about signaling their product was involved with healthcare, it was also intended to leverage the ‘do no harm’ philosophy associated with the term. After all, formerly fanciful fears of ‘robots’ replacing doctors have become more realistic since the advent of generative AI last year.  Shah addresses that issue up front in this revealing Raise the Line episode with host Shiv Gaglani. “We're going to be restricting the product when it comes out. It's not going to be able to do diagnoses.” Instead, the platform will focus on serving the needs of patients after their diagnosis, especially for those with chronic conditions.  Shah sees his healthcare-specific chatbots answering questions about symptoms, medications, post-op care and other routine matters as a vast, virtual and low-cost expansion of the healthcare workforce. “What would happen in the world if we could have 30 million nurses? How much would America's health improve? That's the vision we're after.” And he argues that healthcare expertise available in every home in every language, 24-7 would be a major factor in improving access. “We want to really solve health equity for everybody.” Tune in to find out how Hippocratic AI plans to establish itself as a trusted source of accurate healthcare information, how they intend to manage AI’s ‘hallucination’ problem and how his system could actually improve patient engagement.  <br /><br />Mentioned in this episode: https://www.hippocraticai.com/