The CX Goalkeeper had the great opportunity to interview Michael LewrickLinkedIn Headline: Bestselling Author | Speaker | Senior Advisor | TrainerHighlights:00:00 Game Start01:16 Michael's Introduction02:19 Michael's Values03:23 His passion for design thinking05:13 Why 4 books? 08:00 Defining Design Thinking11:50 Exploiting the power of Design Thinking13:27 Leveraging Design Thinking in private life16:17 Design Thinking Toolkit18:55 Design thinking for business growth21:07 A real example23:32 Design thinking and innovation metrics27:11 AI to measure innovation29:10 The Future30:14 Book Suggestion31:28 Contact Details 31:51 Golden Nuggetand much moreMichael's Contact Details:https://www.linkedin.com/in/michael-lewrick/link to the design thinking book brandstore: https://amzn.to/3Wd8ztcABOUT ME:https://www.cxgoalkeeper.comSUPPORT:Do you like my podcast? Support this podcast with Buy Me A Coffee https://www.buymeacoffee.com/c....xgoalkeeperSPONSORIN in sponsoring the The CX Goalkeeper podcast? Please DM me on LinkedIn#cxgoalkeeper #customerexperience #podcast #leadership