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My Great Aunt EDNA - Dr. Norma Hollis Full Episode S1 Ep14
Norma Hollis, PhD is not your average speaker. With her fearless spirit and unwavering belief in her product, she has embarked on a roller coaster journey in the professional development industry, leading to her fourth successful business. Dr. Norma Hollis is a change agent who impacts the world in multiple ways. She writes programs for human development, around the theme of ‘Authenticity’, and turns them into training processes to deepen self-awareness and expand consciousness. Her programs are based on 30 years of research in human nature from personal, professional, and lifestyle perspectives. Click to listen to the My Great Aunt EDNA interview featuring Norma Hollis, PhD and host Mac McNeil and hear how one of her books, Blueprint for Engagement: Authentic Leadership has positioned her programs to be catalysts for people and organizations open to gaining new perspectives about authentic paths to self, life, and living. My Great Aunt EDNA is an exciting new show on leadership culture of EXCELLENCE, DOING THINGS THE RIGHT WAY, NO SHORTCUTS, & ACCOUNTABILITY! Host, Mac McNeil, author of the book, "My Great Aunt EDNA: The Golden Girl of Leadership," interviews top leaders from around the world to share bite-sized nuggets of leadership wisdom to help you in your own journey. Mac McNeil has been a leader in the financial industry for 18 years in various leadership roles. Most recently, he was the Senior Vice President of Operations for the Community Reinvestment Fund, USA where he led Enterprise Operations which includes Asset Management, Customer Engagement, Data Management & Analytics, Fund Administration, Learning & Development, Loan Servicing Operations, Process Governance, Risk & Controls, Technology/Automation, Underwriting & Closing, and Vendor Relations. He had leadership responsibility for a data architectural and data science team relationship in Chennai, India. He began his career with JPMorgan Chase in Arizona in Branch Banking, and spent four years as 1st Vice President, District Manager in Southern California. He finished in the top 5% of performance in the country and was recognized two consecutive years as a Top Performing District Manager. He accepted a role with Bank of America as a Vice President, Consumer Market Manager in the Los Angeles East Market in 2014, where he managed 13 financial centers in the East San Gabriel area. He was then offered the position of Vice President, Operations Market Manager, where he managed 60 financial centers and finished 2015 #2 in performance in the country and was recognized as Pinnacle Club Performer top 1%. He also managed 27 financial centers in the San Diego North Market. Mac became Vice President of Operations Optimization for Synchrony where he was responsible for leading IRA and Trust call center operations, all bank letters and correspondence, as well as lead optimization initiatives for the Consumer Bank to include robotic process automation, digital transformation, process mapping, and product development with operations in Charlotte, NC, Merriam, KS, Hyderabad, India, and Manila, Philippines.Mac has a Bachelor’s degree in Business Administration from Pfeiffer University, a Master’s degree in Business Administration from the University of Phoenix, and Doctorate (ABD) in Management and Organizational Leadership from the University of Phoenix. Mac spent four years in the U.S. Army as an Intelligence Analyst in Psychological Operations, Special Operations Command (Airborne), and he is a Desert Storm Veteran.