Suzanne Diaz: The Continuous Leadership Journey

In this episode, Nozomi and Suzanne discuss:Embracing international cultures and leadership styles.Continuing education on your lifelong journey.Unique needs for each individual employee.The increasing rate of change in corporate environments.Key Takeaways:Data is just a number. The way it is interpreted is what matters. All input in business and in human interaction is data, it is the way in which it is interpreted that makes the difference.Different jobs look different and there may be ways in which culture looks different even within the same company or organization due to the unique roles of each individual and team.You cannot stay in your comfort zone if you want your company to grow. You must be in a space of continuous improvement, not continuous comfort.You cannot be an expert in every single thing. Learn from those in your organization, learn from those outside of your organization, just keep observing and learning. Become comfortable with the uncomfortable."It's very important as a leader that you observe people from other cultures, how they interact, how they do business with each other, what's important to them." —  Suzanne Diaz"It's really important for leaders to always continue their education. Not necessarily going to get a degree, but also continuing their education on leadership and styles and communication, how to be a more effective or better leader, because your journey always continues." —  Suzanne Diaz"Leadership is a journey. There's no arrival. Even with organizational development or the organizational culture, you have to continue to nurture it, you have to be really intentional. It continues to grow and improve, and if you don't do that, it's going to die." —  Nozomi Morgan About Suzanne Diaz: Director of Sales Operations at Nichiha USA, Inc.Suzanne Díaz has worked in the building materials industry since 2004 and is an active member of the Leading Suppliers Council for the National Association of Home Builders. She has been a contributing writer for various industry publications such as Snips Magazine, Architectural Industry News, Construction Today and USA Today via Media Planet’s Sustainable Living campaign. As Director of Sales Operations for Nichiha USA, Suzanne directs the Inside Sales, Customer Service and Project Coordination teams. As a sales ops and previous marketing leader, Suzanne specializes in internal and external communication, executing marketing strategies, data analytics, customer service support strategies, mentoring and training.Suzanne is originally from The Netherlands and obtained her BBA in Marketing from HU University of Applied Sciences Utrecht and her MBA from Leiden University in The Netherlands. She has lived, studied and worked in The Netherlands, Belgium, Spain, India and the United States. In her free time she likes to spend time with her family, travel and enjoys fitness and dance.Connect with Suzanne Diaz:LinkedIn: https://www.linkedin.com/in/su....zanne-diaz-31a3608/C with Nozomi Morgan:Website: https://www.michikimorgan.com/    Book: In the worksEmail: team@michikimorgan.comTwitter: https://twitter.com/nozomimorgan   YouTube: https://www.youtube.com/c/NozomiMorganLinkedIn: https://www.linkedin.com/in/nozomimorgan/Instagram:  https://www.instagram.com/nozomimorgan/Show notes by Podcastologist: Chelsea Taylor-SturkieAudio production by Turnkey