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The Future of Luxury and Commerce: REBAG CEO on Emerging Tech, Resale, and AI
In this episode of the Wavebreak Podcast, Dylan Kelley interviews Charles Gorra, the Founder and CEO of REBAG, the luxury resale authority.In the episode, the following topics are discussed:The founding story of REBAG and their innovative utilization of AIHow luxury trends have evolved in recent years and insights into the present-day market landscapeStrategies behind the top luxury brands and their ability to maintain their dominant positionsThe impact of emerging technologies and AI on the future of luxury and commerceCharles Gorra serves as the Founder and CEO of REBAG.Links MentionedRebagRebag AppRebag 2022 Clair ReportLearn more about Wavebreak: the email & CRM agency for high-growth DTC brandsSponsored by...Klaviyo — Over 265,000 innovative brands are growing their businesses by listening and understanding to cues from their customers--easily turning that information into valuable marketing messages used to build highly segmented, automated email & SMS campaigns, such as win back campaigns or abandoned cart recovery and more.Tidio — Tidio is the first software that enables small and medium-sized ecommerce brands to solve customer problems with a conversational AI chatbot called Lyro. Lyro uses technology similar to ChatGPT to answer 4 out of 5 customer questions, freeing up your support agents to solve complex issues. The AI chatbot understands context and remembers previous conversations, answering questions with fluid, natural language. Visit www.tidio.com/wave and join the Tidio Lyro waitlist to be among the first to see Lyro in action!