The Power of Friendliness With James Kademan

Welcome back to another episode of Sales Made Easy! I'm your host, Harry Spaight, and today we have a fantastic guest joining us: James Kademan, owns Calls On Call Extraordinary Answering Service, a shared receptionist company that helps small service businesses all over the country gain and keep clients. In today's episode, James shares some eye-opening stories and insights about the importance of customer service and communication in sales. From encounters with unprofessional competitors to experiences with stores lacking friendliness, James brings to light how these factors can make or break a business. Plus, he'll discuss his own journey in finding a call answering service that truly delivers excellent customer service. So, get ready to learn some valuable lessons about sales and customer satisfaction. Let's dive in! Thank you for checking out the Sales Made Easy podcast brought to you by Selling With Dignity.He also coaches small business clients with Draw In Customers Business Coaching, and continues to host the Authentic Business Adventures podcast over 4 years running.In his freetime James is a motorcycle enthusiast and travels around looking for other business owners to chat with.James can be reached at james@drawincustomers.com or by calling (608) 210-2221.If you like the podcast, please take a quick minute to leave a review. We need your help in getting the message out that sales does not need to be gross! Thank you for your support!Look for me on LinkedIn at https://www.linkedin.com/in/harryspaight/ and you can download a few chapters of Selling With Dignity here: https://sellingwithdignity.com/the-book/