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Customers who are shopping around
Welcome to The kbbreview Podcast, this is Episode Seven of Season Eight and your host as always is Andy Davies.It's another nuts and bolts episode this week as we look at what retailers think and do about consumers who are shopping around. Everyone is told to get several quotes for any big job, but for kbb retailers that often means wasting significant time working on quotes or designs that you know are probably going nowhere.How do different retailers handle these situations, and what happens when the customer gets out plans drawn up by another retailer and asks for a better price?But theres no time wasting here in this episode, it's just half an hour of very insightful and knowledgeable discussion with two returning podcast guests - Nathan Damarell from KF Kitchens in Plymouth and Nick Warrington from Stuart J Warrington in Macclesfield.