Goettl - Dale Steele: You Can’t Script Authenticity

As one of the largest HVAC service providers in the Southwest, the folks at Goettl Air Conditioning & Plumbing have a clear vision for growth. And it starts with a solid foundation built by strong leadership and a willingness to change. Their VP of Sales, Dale Steele , told us how authenticity and a positive mindset have elevated their techs and sales team and set Goettl on the path to success. Join us as we discuss: (25:13) The importance of authentic human connections (34:17) Training technicians in impromptu sales (44:17) Maintaining team alignment and a positive mindset  Check out these resources we mentioned during the podcast: Dale Steele  Goettl Air Conditioning & Plumbing   You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts, on Spotify, or here.