How Clarity of Expectations Can be the Secret Sauce for Building Elite Teams

Summary: In this episode of the HR Impact Show, Dr. Jim interviews Joe Arnold, an experienced HR professional, about the importance of clear communication and setting expectations in building a high-performance team. Joe shares his career trajectory, moving from high-volume HR to professional services, and emphasizes the need for HR professionals to understand the business they work in. He also discusses the challenges of balancing the pressure to hit the ground running with the need for clarity and alignment in new roles. Joe highlights the importance of open and honest communication, as well as having a clear vision and shared values within an organization.Key Takeaways: Understand the business to be an effective HR business partner.Take the time to set clear expectations and goals for individuals and teams.Balance the pressure to hit the ground running with the need for clarity and alignment.Foster open and honest communication to build a high-performance team.Define a clear vision and shared values to guide decision-making and behavior.
Chapters: 00:03:00 Importance of understanding the business when changing industries00:06:00 The importance of clear expectations and communication00:08:00 Balancing the pressure to hit the ground running with understanding requirements00:11:00 Joe's personal experience with lack of a solid roadmap00:14:00 Pitfalls to avoid in building a high communication culture00:17:00 Reinforcing rules of engagement at Delta Dental00:20:00 Lessons learned: don't make assumptions, clarity, milestones, and progress
Mentioned in this episode:HR Impact Show Outro Show outro and CTA Music: Studio Kolomna - "Risk" - Pixabay HR Impact Intro Mission of the show Music: Studio Kolomna - "Risk" - Pixabay