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How Icelandair's change-makers keep work drama-free
Learn the surprisingly simple values and tactics that you can employ as a mid-level employee to create meaningful change. For senior leaders, the team also drops some suggestions for how to create an environment where change-makers can thrive. This is a short and sweet round-robin on the best ticks and tricks three mid-level change-makers inside Icelandair have learned about what makes making change easier. Timestamps:
1:33 How conflict relates to expectations
2:23 The key value Oskar aims for in creating long-lasting change
3:15 How Edvardas frames every project to minimize conflict
4:38 Common mistakes Hallur has seen in people trying to create change
6:42 Be prepared to throw out your plan
7:40 How senior leadership can foster an environment where creating change is the norm
9:43 Quickfire: One piece of advice for someone who wants to make their mark on their business