Human-Centric Leadership

Nothing is better than a great leader, but also nothing is worse than a poor leader. It takes humility and kindness to lead well, and a great leader must learn the importance of putting ego and insecurities aside for the greater good. Enter the million-dollar question: Are great leaders born to lead or can they be taught and rise to the occasion?“Help Me Help You”{00:05:15} “How I think about leadership is that you can be a leader no matter your role or your rank or whatever it is. There are leadership qualities and then there are titles that indicate you're a leader of the company.” - Orchid{00:07:40} “There are leaders who only do things to further their own ego or further their own career. And then there are leaders who genuinely believe that you can only succeed if you work as a team.” - Orchid{00:10:20} “I have had a handful of leaders who were so insecure. I think, in hindsight, that's what it was. The ego thing is the surface level, so it comes across as ego, but really upon further reflection, it's insecurity at the foundation.” - Ingrid{00:12:13} “Leadership acknowledges the power that is within the leader who knows how to lead more people toward a better outcome.” - Ingrid{00:18:24} “You're not sitting there trying to draw blood from a stone. You are there to mold someone already somewhat capable but who maybe needs guidance and coaching and feedback.” - Ingrid{00:20:21} “What I learned was, "Oh, it's actually not about what I need. It's actually about what you need. It's about what you need to be able to do your best to support the team. And it is my job to get you what you need.’" - Orchid{00:33:36} “Everybody wants to be the people manager for the Dream Direct report, the person who anticipates your moves, who is so smart, so motivated, does all the things. But the reality is that that's not most people I know. And even those people that I just described, you need to help them with all these things that they're carrying.” - OrchidAssociated Links: Follow Infinite Shelf on InstagramWant to hear more? Check out past episodes hereLove your new co-host? Check her out on LinkedInCheck out other Future Commerce podcasts‍Have any questions or comments about the show? Let us know on Futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!