The Role Constructive Conflict Plays in Creating High Performance Teams

Summary: Tessa Carey joins the HR Impact show to discuss the misconception that conflict in the corporate world is a bad thing. She emphasizes that conflict can be an opportunity for growth and learning, and when managed effectively, it can lead to better outcomes and stronger relationships. Tessa highlights the importance of mindset and trust in navigating conflict, and shares practical strategies for leaders to create an environment where conflict is welcomed and managed constructively. She also warns about the negative consequences of ignoring or mishandling conflict within a team or organization.Key Takeaways: Conflict is not inherently bad; it can be an opportunity for learning and better outcomes.Mindset and trust are crucial for effectively managing conflict within a team.Leaders should invite and encourage challenges from team members to foster a culture of open communication.Setting clear boundaries and norms for communication is essential to manage conflict constructively.Leaders need to pay attention to warning signs of unresolved conflict, such as excessive CCing on emails or changes in team members' behavior.<br/>
Chapters: Timestamp 0:03:46 Conflict is not a bad thing0:07:30 Creating an environment for effective conflict management0:11:19 Consequences of ignoring conflict: decreased productivity and agility0:15:14 Building a culture of conflict: understand your team, invite challenges0:19:05 Four steps for building a high-performing teamMentioned in this episode:HR Impact Show Outro Show outro and CTA Music: Studio Kolomna - "Risk" - Pixabay HR Impact Intro Mission of the show Music: Studio Kolomna - "Risk" - Pixabay