Episode 119 - Finding Out Your Prices Are Too Low With Ryan Giddings

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Recorded live at ITTC 2023, David and Lucas are joined by Ryan Giddings, owner of Church Street Garage.Topics discussed:How did you get into the industry? (0:00)What makes a good shop? (6:06)What will happen if you don’t talk to the customer? (14:11)You buy the blue sky. (19:47)Hard to work for while in a tech position. (22:02)Do you ever put your dad voice on? (24:00)How can losing clients lead to burnout? (29:03)Raise your rates! (37:37)The problem with comparing yourself to plumbers. (44:07)Knowing what the shops around me are charging. (51:21)Working for people who can't afford to pay you. (53:07)Educating consumers on how to get discounts. (1:00:31)Complaints from customers about trucks. (1:02:33)