Supply Chain Success Depends on the Frontline Employee Experience

In this podcast, host Thomas O’Connor and guest Dana Stiffler discuss how chief supply chain officers (CSCOs) can attract, retain and engage frontline employees by allowing workers more autonomy and flexibility. Stiffler provides a real-world example from GE Appliance’s pilot of these practices, and data from Gartner’s Supply Chain Executive Report: Supply Chain Success Depends on the Frontline Employee Experience.