In today's episode of the Zista Podcast, we're turning the spotlight onto service design and its role in shaping the perfect customer experience. With us is Jon Denham, a luminary from SCAD, who has polished his craft at leading brands like P&G, and across food and pharma industries. We dive deep into the myriad facets of service design, exploring its multidimensional influence on customer experiences. It's a must-watch for students who are on the hunt for in-depth industry knowledge and professionals seeking valuable insights. Jump on board as we navigate the currents of service design!About The Zista Podcast:Zista Podcast addresses recurrent queries raised by students relating to a specific subject area. We invite industry professionals, senior academicians, and thought leaders to share insights, and provide much-needed clarity to undergraduate and postgraduate students.

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