Three Fundamental Keys To Empathetic Communication

Start with heart – begin with the outcome, what do you want from this relationship? Remember your ontological norm, your values, your genuine interest. Begin with committing to valuing your relationship over your position. when you open with heart, more than likely, the other party will too.Listen with presence - Listen with presence, listen with both ears to understand, suspend your own thoughts and judgements and tune into curiosity. This builds trust, trust builds bonds and strengthen your relationship.Speak with empathy – Keep the conversation safe, so the other person doesn’t feel threatened and can talk freely about any topic. Seek that person’s interests and commit to finding more possibilities, rather than an either/or option.Understand that crucial conversations take place every day, and truly, what we are doing, is negotiation. Every conversation is a form of negotiation, and these conversations either build or risk that relationship.So, whether it is with your family, friends or a business partner or client, I encourage you to negotiate with empathy. Remember, it’s the people that are important and it matters, leading with a genuine curiosity, understanding and valuing the relationship over your position.About Melinda:Melinda Lee is a Presentation Skills Expert, Speaking Coach and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.She has been the TEDx Berkeley Speaker Coach and worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.Website: https://speakinflow.com/Facebook: https://m.facebook.com/speakinflowInstagram: https://instagram.com/speakinflowLinkedIn: https://www.linkedin.com/in/mpowerallThanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.