UXA2023 Emily Underwood & Eilish Out-O'Reilly - Designing for the overlooked user we will all become

We crave connection at every age – including our golden years. Technology has amplified our ability to connect on a global scale, but older users have been largely left behind. We’ll share what Ryman Healthcare and Journey Digital learnt when designing an app for a diverse group of users with an average age of 80.