RO-AR.com : Informing Risk Operations Strategy [Audio version]
RO-AR.com : Informing Risk Operations Strategy [Audio version]

RO-AR.com : Informing Risk Operations Strategy [Audio version]

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Enhancing Collections Strategies for Digital Engagement
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Exceeding Customer Expectations UK - Telephony still critical
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Energy Insights: Navigating Rising Prices and Consumer Impacts
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[BONUS]: Embracing Nuance and Complexity in the Age of Data Analytics
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The Changing Content Landscape: How to Excel
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Empathy, Adaptability, and the Future of Debt Collection
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Contact Centre as a Service: Evolving fast and creating change
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Navigating Digital Customer Journeys and Vulnerability
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Revolutionising Contact: AI and Digitalisation Transformation
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Accounts Receivable and Economic Challenges: Reactions from Shared Services Functions
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Customer centric and channel flexibility is key to engagement
30:05
Ukraine: Technology and leadership through times of conflict
35:14
Data, Contact, Customer Journey - making the most of digital
37:50
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