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Retention Chronicles
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51:34
Witnessing the power of transactional notifications and order tracking with George Kapernaros (Founder & CEO of YOCTO)
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Building brand reputation with great support even when issues arise with Aaron Quinn (Founder and CEO of eHouse)
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Testing out different types of content and UGC with John Coyle (CMO,Andar & Host, Modern Commerce)
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Personalized order, returns, and exchange tracking with Kristen Jones (Marketing Dir., SuitShop) & Katy Eriks (Dir. CX, SuitShop)
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Why SMS is well positioned to retain customers with Mahdi Mahil (Partner Manager of Ecosystems at Attentive)
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BEST OF SEASON 3: Brands
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BEST OF SEASON 3: Partners
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Comments on social are becoming the new customer testimonial with Lexi Montee (VP of Marketing & Communications, Happiest Baby)
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A/B testing even the most basic assumptions with your audience with Kasey Luck (Founder & CEO, Luck & Co)
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Decide what you want to be paid for and everything else you can give away with Chuck Bowen (Founder & CEO, Mission Mercantile)
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Noah & Mariah discuss searching a brand’s social media before buying from them
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Luis Lluis (GrowthStable): Capturing your customer's excitement to increase LTV
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Yaw & Mariah talk about TikTok as a search engine and an entertainment platform
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